Part Number Questions: Volvo 873531 RPL 22314183 Question Answer: Hello:
Volvo Penta is still having some issues on these, but they have contacted with a new
vendor for this part. This means there is a new ...
Shipping: Shipping Return Label Question Answer: When a return label has been authorized to be processed, a notice is sent to the shipping department. If the notice has no additional information, ...
QL Bow Truster: What type of oil does the Volvo QL bow thruster specify? Answer: Unfortunately Volvo Penta no longer offers the QL bow thruster oil (41100129) and they recommend using Castrol Alpha SP 150 or equivalent gear oil. We ...
Returns: How do I return something? Answer: RETURN POLICY
All returns must be authorized by a Marine Parts Express representative prior to sending it back.
All returns must be within 30 days of delivery in order ...
Returns: Where is my refund? Where is my credit? Answer: The biggest cause for delays with refunds and credits is when items are sent back without (a) prior authorization, or (b) without anything included in ...
Contacts: Who do I contact? Answer: Contacts - Who to contact for what?
Issues with an order you placed with a representative:
Contact your sales rep. Our phone menu has a convenient directory ...
Contacts: When should I email? When should I call? Answer: Email is a wonderful tool in most circumstances. We encourage the use of email because it's a fast, convenient method of communication.. If you know ...