SEARCH BY PART NUMBER

Some people call them "testimonials". When a customer takes the time to say thank you in addition to making a purchase from us, we truly take note and we understand that they are indicative of a job well done. Our president wanted to call this the "atta boy" page, and so we are proud to share it as such. We deeply appreciate the unsolicited kindness our customers have shown to us. Here is a small sample of some of the letters we've received.

Let Us Know How We're Doing

What you think is important to us.

Dear Brodie,

(sic)...Brodie, you help me a lot and your very simple, easy to negotiate AND very convenient person to talk to as if I feel we've known you for so long. Your awesome...and good asset in the company you were working to "marinepartsexpress."
Again, thank you. Have a great day!
Best regards,
C.

August 18, 2014

Your have very knowledgeable people, good pricing, fast service, and a wonderful website teaming with technical information about my boat. "You are hired" and Thank You.

C. Ripplinger P. Eng.

, 2014

Brodie MacDearmid processedmy order with extreme professionalism. His demeanor was pleasant, knowledgeable and helpful. You should be proud to have such an individual in your company.
Respectfully,

J. McClain

August 1, 2014

Hi Evan,

...I would have been really pissed if I found out in a few weeks or a few days that the part had been on back order. I'm really, really appreciative that you identified the problem, found a better option, and called me immediately with the proposal. Your customer service is excellent and I wish more companies operated at your level.
Thanks again,

Steve

July 25, 2014

Thanks Noreen.

MPE continues to be the parts source for our volvo-penta engines.

Paul N.

July 8, 2014

Hello Noreen,

Thank you for the shipping information. Also wanted to thank everyone I spoke with at marinepartsexpress for the outstanding customer service.
I look forward to doing business with you again.

Eric G.

May 15, 2014

Good morning JD.

Transmission arrived yesterday. I would and will highly recommend Marine Parts Express to anybody considering purchasing marine parts. Your advice, parts price, freight price and delivery time frame were all spot on. Thank you.

Regards, Lionel T.

May 12, 2014

Thank you for the great service from you and MPE.

Michael A.

May 10, 2014

Thanks again for your assistance. As with all my dealings with MPE, you continue to provide excellent customer service.

Lanny O.

May 9, 2014

Props got here today at12:20 THANK YOU lighting fast service

Bill R.

April 25, 2014

POSTED TO THE BOSTON BETTER BUSINESS BUREAU

Marine Parts Express saved our 4th of July weekend. The fuel pump on my Mercruiser I/O died on July 4th. The local NAPA store was no help. I found Marine Parts Express online, but when I called they were closed for the holiday. I managed to get a hold of the owner at his home. He could have told told me to "buzz off" as it was a holiday, but instead he actually went into the office and looked up the part number and gave me the NAPA cross reference number. With that the NAPA guy was able to find 7 of the fuel pumps in stock (which he previously told me they didn't have...). The boat was back on the water for the fireworks display that Saturday. :-)

Ted P.
Dec '13
Raymond, ME

GREAT EXPERIENCE

Dear Noreen:

I have received notification from PayPal that a full refund has been paid by Marine Parts Express. I thank you for your assistance in this matter, It has been a great experience (and still is) dealing with Marine Parts Express (expressly you) and I thank you for all your help. I sure we will talk again. Thank you

Kind regards

Mark C.
Oct '13
Arlington, TN

IMPECCABLE

Such a good news! I am very happy to do business with you, impeccable customer service! I will definitely indicate the services of your company to all my Brazilian friends.

Thank you so much Brian and J.D.! Have a good week!

Best regards!

Débora G.
Oct. '13
Sao Paulo, Brazil

GRATEFUL

Hi Noreen, Thank you for tell me, I had not seen that! I want just one pulley!! I'm will grateful for fix my order!

Guido, R.S.A
Oct. '13
Ciudad del Este, Paraguay

PS: I'm surprised and delighted with the attitude of your company, congratulations! Keep it up!

GREAT SERVICE

Hi Noreen,
Thanks for the great service. It will not go unnoticed.

Marten V.
Oct. '13
Sunrise, FL

EXPERTISE

Brodie: Parts came in and fit! We appreciate the expertise. Now we put it to work! Thanks again, we'll talk later.

Curtis K.
Sept. '13
Port Isabell, TX

CUSTOMER FOR LIFE

Excellent. I just called in and made the payment. Thank you for the prompt service. Customer for life. Thank you and have a great day.

Mark C.
August '13
Raymond, ME

EVAN IS ON POINT

Evan:

You are awesome parts man i would recommend u to all the other watermen/ charter fishermen in Delaware. .U know ur job and get it done asap !

Thanks AGAIN I'M PROBABLY A SMALL OUTFIT BUT I'VE SPENT @ $4000.00 IN THE LAST TWO WEEKS BECAUSE EVAN IS ON POINT AND GETS MY PART TO ME THE  NEXT DAY!!!!!

Shawn M.
June '13
Lewes, DE

NOT ONLY THE BEST PRICES BUT ALSO THE BEST SERVICE

Hello Mike:
I received the parts Saturday. I would like to thank you (and Marinepartsexpress) for the help with this matter. You know how short is boating season here in NE and every day counts... As always you went above and beyond you call of duties. Thanks to your efforts I have been able to work on my boat during the weekend and hopefully I will be able to launch today ! I strongly believe that you - with your attention to the Clients - are the one of the best assets to your Company. Not only the best prices but also the best service around!

Thanks again for your help.
Gian P. C.
May '13
Wilmington, MA

I CAN HIGHLY RECOMMEND

Just wanted to let you and everyone at Marine Parts know we installed the transmission and so far all is great! I can highly recommend you guys! Anytime u need a reference ! Seriously.... Great price, fast delivery, VERY helpful on phone

Thanks again
Sue K.
May '13
Marathon, FL
Sent from my iPhone

GOOD SERVICE

Hi Brodie,I Just want to thank you and JD for your good service over the years.I'll try to get you some business from the local's and a lot of the expats like me when they need boat parts.If you ever get tired of chasing the white ball on the green carpet, head down our way and I'll show you how to catch and eat fresh seafood from these still virgin waters.

Sincerely,
Don B.
April '13
Long Island, Bahamas

VERY CUSTOMER ORIENTED

J.D.;

Thank you so much for your help. At this time, we will wait to see if our local repair on the flange will be satisfactory. I will be giving you a good recommendation to Practical Sailor - your company is very customer oriented!

Thanks again,
Grant M.
March '13
Newark, CA

AN OUTSTANDING JOB

I would like to thank Brodie and JD for their hard work in getting a very difficult transmission for my pearson sailboat.It is a vey small item from Italy but they came through. I would have given up long ago and told the customer to go elsewhere, but these guys are like pitbulls on a mission.I am from the midwest and would not hessiate to tell everyone I know these are the go to guys. I hope to be sailing soon and if I am ever that way would like to shake their hands for an outstanding job. Thanks guys

Larry C.
March '13
Charleston, MO

YOU GUYS ARE GREAT!

JUST WANTED TO SAY THAT WE REALLY APPRECIATE YOUR WONDERFUL CUSTOMER SERVICE!!! YOU GUYS ARE GREAT!!! RODGER STRICKLAND IS THE MAN! THANK YOU AGAIN!

Gordon L.
March '13
Sonora, CA

WISH I HAD FOUND YOUR DEALERSHIP YEARS AGO

Thanks Brodie.. Much appreciated. Good talking to you too. It's good to actually talk to someone at the other end of the telephone that knows what they are talking about. I have been a Volvo Penta owner for over 20 years & have found your service & communication to be excellent. I found your web site late last year while doing a search on the internet for some parts. Wish I had have found your dealership years ago. Keep up the good work..

Kind Regards,
Wade G.
March '13
Daveenport, Tasmania

PROUD

RODGER:

I WANT TO THANK YOU AND JD. FOR GETTING MY ORDER OUT TO ME BY THIS LAST TUESDAY.
THIS IS WHY I ALWAYS TELL PEOPLE TO BUY BOAT ITEMS FROM YOU ALL.
YOUR SUPERVISOR SHOULD BE PROUD OF THE WAY YOU BOTH TREAT CUSTOMERS.
THANKS ONCE AGAIN.

WALTER S.
March '13
Lemitar, NM

AWESOME HELP

Just wanted to say Fred ext 623 was an awesome help to me today!!!!
TY for his great customer service and I look forward to doing bus. with you!!!

Eric J.
February '13
Lopez Island, WA

GREAT DOING BUSINESSS WITH YOU

Got the turbos, Brody.
I am not home to examine them until Saturday, but I assume all is correct and it was great doing business with you.
You guys are very efficient.

Eliot S.
February '13
Long Beach, CA

SPEEDY DELIVERY

Faster than Zorro!

Bill B.
February '13
N. Quincy, MA

EXCELLENT EFFICIENT SERVICE

Hi Noreen,

Just thought I'd let you know I received the ordered parts yesterday. Thanks for your excellent efficient service. I have no hesitation in recommending your company to all other "boaties"

Regards,

George W.
October '12
Tacoma, NSW Australia

A PLEASURE

Thank you very much for your help. I received everything on a very timely basis without a problem. A pleasure doing business with you, as always.

Jeff D.
October '12
Troy, NY

OUTSTANDING CUSTOMER SERVICE

Henry: I want to personally thank you for your Outstanding Customer Service with my recent order! I am quite happy and impressed with the way you handled things! I can assure you that I will not consider purchasing any of my Volvo Parts (I am on my 3rd) anywhere else…ever!

Best regards,

Bruce N.
August '12
Mukwonago, WI

GOOD COMPANY AND REPRESENTATIVE

I have been working with Evan Olson for the last few days on ordering very hard to find Volvo marine diesel engine parts. I felt you should know that it is really a pleasure to deal with Evan. Has has been very helpful and informative on his handling of a number of my orders. Being in the business myself, I can appreciate a good company and representative, and with Evan , you got a gem.

Best regards,

Scott M.
August '12
Superior, WI

THANK YOU RODGER

Rodger: Thank you for the PDFs. I order all my marine parts through you, and refer all my mariner friends to you. Always enjoy doing business with Marine Parts Express !!

Again, thanks.

Tom S.
August '12
Freeport, ME

HELPED ME BIG TIME

I'M NOT LOOKING FOR ANYTHING RIGHT NOW !! BUT J.D. & BRODY
HELPED ME BIG TIME WITH SELLING ME THE RIGHT PROPS!!
THANKS AGAIN

FRANK H.
July '12
Erie, PA

ARRIVED QUICKLY AND IT'S THE RIGHT ONE

Hi, I'm not looking for anything today. I just wanted to say "Thanks" for my recent shipment of a propeller I ordered from you folks. It arrived quickly, and it's the right one! You are the ones who I'll be contacting in the future. Thank you.

Michael S.
July '12
Riverside, CA

GOLD

I really don't E-Mail Presidents of company's about how good was the service or if they send me a evaluation link or any thing like that, I just feel that it really doesn't matter, but I ordered through your company a part that was shown as $15.05 but later received a reply from Noreen telling me the part was not in stock and a new price quote due to the part being carried over to a new part # , so I replied back that was fine , she also said she hopes it will be sent out by weeks end , So on Fri 6/13 I called your company to get the status of my order and Noreen answered the phone ,she sounded winded and was still pleasant and when I told her who I was and why I was calling ... she checked the order and told me that the part was processed and should be in my home by Monday 7/16 WOW.......and I would receive a ups tracking # .....  Sir I have to tell you this, "Noreen is in my opinion is as valuable as GOLD" not only did she explain why the order price had gone up and the time to look the order status up, and  I could tell she had to RUN to pickup the phone and was an absolute sweet heart over the phone . I wanted to write to you just to let you know I do purchase many items on line, and had some  problems in the past with some but I must say " I will always order my Boat Parts from Marine Parts Express" Because of Noreen

Thank You. I will tell all my Boating Friends to give your Company a try for Parts
Sincerely,

Paul M.
July '12
Lakeville, MA

WHY I CONTINUALLY MAKE MPE MY EXCLUSIVE SOURCE FOR VOLVO PENTA PARTS

I wanted to pass along my appreciation for the outstanding support recently extended by your representative, Mike Halligan.  In many transactions with MPE I have always received exceptional service from each representative I have dealt with.  However, my most recent contact went above and beyond this and illustrates why I continually make MPE my exclusive source for Volvo Penta parts. 

I had ordered a fuel pump for an 8.1 Volvo Penta gasoline engine on a tight schedule for a client’s pending Bahamas departure.  The pump showed up in a timely fashion but was unfortunately the wrong application.  I talked through the situation with Mike who confirmed that this pump could not be adapted to our application.  While I waited Mike got on the phone and located the correct pump and was able to have its delivery expedited for the very next day.  Arrival of the correct pump allowed my client to make his scheduled departure. 

I just heard from my client who returned safely from a perfect trip with his family.  He was not aware of the last minute crunch but I know that his trip would not have been possible with out the effort and resources of Mike and your company.  Thank you!

Eric S.
July '12
Indian Harbor Beach, FL

I WILL BE ORDERING AGAIN FROM YOU

My order arrived yesterday; thank you very much. Fred at x-104 was great in getting these items together for me, and I appreciate the shipping/tracking info when order was sent. I will be ordering again from you for my future needs. thanks again for great service.

Mike P.
April '12
Juneau, AK

FEW AND FAR BETWEEN

Added you to my address list.  Your company had already been in my favorites list----It was very good talking to you yesterday---I sent an e-mail out to my boating friends with your web site info, that are here in the San Francisco Bay area.  Marine parts shops are few and far between.  Nobody seems to keep parts on hand and might as well go to the web and get it myself.

Chuck B.
March '12
Peta Luma, CA

EXACTLY WHAT I WANTED

Hi JD,

Just a quick e-mail to thank you for your service on the supply and delivery of the Cummins Aftercooler which arrived today. It's a bit of worry when purchasing offshore but I got exactly what I wanted at the right price. Well done.

Peter M.
March '12
Cleveland, QLD, Austalia

VERY, VERY HAPPY CUSTOMERS

Dear Evan

Thank you for the excellent service which propelled our tiny pack of Volvo seals over 600 miles in less than 24 hours. We are very, very happy customers!

Regards

William S.
March ' 12
Fredericksberg, VA

EXCELLENT CUSTOMER SERVICE

Thank you very much Noreen, they have accepted the copy, I really appreciate your extremely prompt reply and excellent customer service, thanks again and have a nice day...

Chris W
Sept. '11
This message was sent from a BlackBerry® from TiGo

FIX THEM QUICKLY AND PROPERLY

Hi J D,

Many thanks for your e-mail.

I have a favourite saying i have been tell my staff for 20 + years. It goes like this:

Every business has its own problems / hicups / mistakes but the big thing is " to fix them quickly and properly " and it actually enhances your reputation/image.

This you done more than perfectly.

I appreciate your assistance and have no hesitation in recomending your business.

Thanks again

Ian W.
Sept. '11
Gold Coast - Australia.

BRILLIANT JOB

Thanks for everything. Will use you again and recommend as widely as I can.  Brilliant job. (quote me on your web site if you fancy).

Luke C.
Action Fours, Inc
Santa Ana, CA
July '11

GREAT SERVICE EVAN

So I'm sitting here less than 24 hrs after we spoke holding my new prop shaft housing and bearing.  The part showed up 1/2 hr ago from Fed Ex. Thank you so much  (of course kudos to Fed Ex too)

Jack C.
July '11
Hanover, MA

YOU MADE MY DAY

Thanks for finding the tube assembly for me - that is huge. Is there anything I need to do because of the changes?

Thanks and have a great day - you've made mine!

Dan B.
June '11
Clinton, NY

COMPLIMENTS TO MIKE

Hi Mike,

Just a quick note to again thank you for your help in solving a number of problems this year.  The pump worked out perfectly and was a direct fit.  It is always nice talking to you but for some reason it cost me money.  So I look forward to our regular maintenance calls in the Fall and following Spring.

Regards,

Bruce M.
June '11
Ossining, NY

P.S.  Please pass my words of praise to your boss.

THANKS

Thanks JD, you guys are great. I appreciate the help.

Jim. J.
April '11
Clearwater, FL

A VERY GOOD EXPERIENCE

Thank you JD,

It has been a very good experience and will recommend your company

Hans G.
April '11
Scottsdale, Arizona

GREAT SERVICE

G'day Noreen,
You are a winner. Thank you very much for the great service. If you move to Australia, you will make a fortune. The only thing we lack in the best country in the world, is good customer service! Where are you in the USA? Got some great mates Up State New York, and love the place over there. Bit on the cold side for me, but beautiful people and scenery! Thanks heaps again.

Michael R.
Nov. '10
Eltham North, Victoria
Australia

THANK YOU FRED

Fred, received my order today, was surprised, thought it would arrive the first of next week. Thank you for processing my order a such a timely manner. I will definitely use Marine Parts Express for future part orders. Thank you

Dennis E.
Oct. '10
Ocean Park, WA

I'M SO HAPPY

Dear Noreen:

Thank so much for sending my ordered marine parts. I got it today. I'm so happy. And I'll order next time from Marine Parts Express.

Best regards

Woody Marine Service Co.Ltd.
Kenji N.
Sept. '10
Japan

YOU ARE A DREAM

Kathy,

You are a dream; I really appreciate your continued help in this matter. Thanks much and have a great weekend.

Ron M.
Sept. '10
St. Marks, FL

SPREAD THE WORD

Russ,

Thank you . We appreciate your time and energy . We will be looking forward to working with you again in the future as needed . Good honest buisnesses need to be recognised . We will be sure to spread the word to others in need . Thank you again .

Richard M
Donalsonville, GA
Sept. '10 .

CUSTOMER FOR LIFE

Just received the fed-ex shipment. THANK YOU VERY MUCH for over-nighting it to me. I truly appreciate it! you have me as a customer for life. Even though I missed the July 4th weekend, partly because I waited till a week before to order :-).

thank you again for rushing it to me,

Terry W.
Evergreen, CO
July '10

NICE JOB!!

Excellent customer service Fred thanks so much! I was really impressed with the fast shipping. I was in a fluke tournament on the 19th that I thought I was going to have to withdraw from but was able to make the  repair and participate in. Nice Job!!

Kevin J.
Colonia, NJ
July '10

IT'S ALL TRUE!

I appreciate the honesty and the help!  I've seen the positive feedback on your business and it's refreshing to see that it's all true!  Again, thanks for the help, and the credit... I'll be back!

Mike N.
Canton, GA
June '10

ANGELS

Still cannot believe it, but between JD and Alice after a two week search from down here in Bayou country in Lafayette,La.we have been saved.These "angels" not only had the parts we needed but shipped them FREE to my front door! Yes we have a rather large problem in the Gulf right now but know if we need ANYTHING you guys are there for us! Don't know how we are gonna one-up this one for ya'll but all the crawfish you can eat are on us. Thanks again and keep us in your prayers.

Jim B.
Lafayete, LA
June '10

YOU TREATED ME LIKE I WAS THE ONLY CUSTOMER

Fred, I got the part and it's installed on the boat. I am ready to launch for this weekend. I can't thank you enough for the excellent customer service you provided me on this. I know you guys are swamped but you treated me like I was the only customer. I truly appreciate service like this and will continue to recommend your company. Thanks again, I am the happiest guy right now! 

Eric H.
Shirley, NY
May '10

ALWAYS A PLEASURE

(To Noreen) WONDERFUL! Thanks. It's always a pleasure doing business with your company.

Leo, S.
Broomfield, CO
May '10

PROFESSIONAL APPROACH

Many thanks Brodie for your help with the gearbox. Just a quick line to let you know everything went according to plan, And the unit was fitted and tested last weekend. Once again thanking you for your professional approach & speed of delivery. Will keep your company details in mind for future reference, and will also recommend yourselves if any opportunity should arise with fellow boating pals.

Best Regards,

Glenn T.
Dublin, Ireland
May '10

SERVICE WAS EXCEPTIONAL

I ordered and received several parts over the last few months from you. The transactions were wonderful. Everything was received in good condition...I dealt with Brody primarily and I have to say the service was exceptional. Thank you very much and if I need further parts I will definitely contact you.

Thank you,

Danny L.
Ventura, CA
April '10

YOU ARE THE BEST

Thanks Brodie. You guys are the best. That's why I do not order from anyone else.

Regards.

Troy G.
Alpharetta, GA
February '10

YOU MADE THE DIFFERENCE

Hi Brodie;
I would like to thank you very much for your help. I send the same inquiry out to other Companies but they haven' responded. You took good care of your Customer and should be rewarded for it. You and Marine Parts Express. Other Companies (Wholesalemarine , etc) have the same part for less but you made the difference.

Thank You.

Gian P.
Wilmington, MA
February '10

I JUST WANTED TO SAY THANK YOU

The goods are on their way, and I just wanted to say thank you for being so fair, and so straight.. You now have a customer for his natural boating life!
Good news on the waterfront is always well received and news of a fair supplier spreads fast.

Marcus H.
Sidney Australia
November '09

YOU SAVED OUR HOLIDAY WEEKEND

Your customer service is extraordinary. Fred saved the day by identifying the right part and arranging for overnight shipping to the marina. The part arrived at 8:30am and we were repaired quickly. Thank you very much for saving our holiday weekend!

Joe M.
Harper's Ferry, WV
September '09

YOU ARE VERY HARD WORKING

Good Morning Noreen,
                               
There are six hours difference between yours and my place. How do you call people that goes early to work, early bird ???. You sure are a very hard working individual, I know it, because you are always in touch, if I knew your boss I will tell him how pleased I am with your work.

Thank you

Juan N.
La Victoria, Spain
August '09

THE GREATEST SITE AROUND

Just a note to say that I think this is the greatest site around. Your customer service rep was right on with his assumption of my problem(s), and the parts arrived promptly as promised. The schematics section of your web site was a God send (everyone else wants to sell you a book) and that is why you will have my business from now on, and anyone else I can convince to try you!!!

Sincerely,

Vernon N.
Savannah, GA
August '09

VERY IMPRESSED

Dear Noreen,

I recieved my order yesterday in Australia. Very impressed with the speed of posting to Australia with USPS and Australia Post.

Thank you.

Peter S.
Sydney, Australia
August '09

YOU GUYS ARE AWESOME

(To Brodie) I can tell you one thing, as long as I own a boat, I will never order parts anywhere other than here!! I placed the order late yesterday and it was here at 9 am! You guys are awesome, thanks for your fast and knowledgable service.

Josh H.
Titusville, FL
August '09

COULD NOT HAVE DONE IT WITHOUT YOUR COMPANY

Thanks for the update Noreen, your company has done a great job in getting these old parts for me over my last 4 or 5 orders. I'm restoring an 87 chris craft LTD and could not have done it without your company.

Thanks

Greg M.
Wesley Chapel, FL
July '09

GREAT SERVICE

Thanks for all the info!! Anytime for the encouragement!! It's not always easy dealing with customers, I know. That is why I always appreciate great service!

Kevin D.
Cape Coral, FL
April '09

FANTASTIC SERVICE

Hello Noreen:
Just received my order, what fantastic service! All correct and within a week of ordering, will certainly recommend.

Regards,
Ray T.
Hastings, Australia
March '09

GOING OUT OF YOUR WAY

Thank You for going out of your way to find the used parts for my engine. The parts were as new condition.

David B.
Bridgeport, CT
February '09

PLEASANT

You and your company have an excellent customer service ! It was pleasant doing business with you. Will keep getting my parts from you. Thanks in advance !
Regards,
Sandro F.
January '09
Malta

PROFESSIONALISM

We placed this order for a very difficult to find part. Our local dealer said the part was not available and Volvo North America did not have them.
We ordered the part through Marine Parts Express on Saturday. On Monday AM I was told By MPE that the part may be hard to locate for the same reasons.
Around noon I called and spoke to J.D., he was able to locate the part and shipped it FedEx to the marina where we sat waiting. Less than 24 hours later it is installed on our engine. I want to commend Marine Parts Express for its service and JD for his helpfulness, professionalism and ability to get the job done.

We will certainly recommend MarinePartsExpress.com to our boating friends.

Thank you,

Pam C.
Merritt Island, FL
January '09

FABULOUS

JD/Brodie: Further to my recent order and follow up panic telephone conversation to JD (4th January 09) questioning the exhaust manifold supplied. Just to let you know I have now returned to Tanzania with the part and finished re-building the engine and all the parts were correct as you quite rightly advised. Many many thanks for Marine Parts Express' fabulous customer service once again....

Shaun M.
Tanzania
January '09

PROMPT

The part I ordered from you recently has just arrived SO thankyou for prompt attention.
Kind regards..
Phil L.
Q.L.D. Australia
December '08

ABOVE AND BEYOND

Your efforts are really above and beyond what I would expect from a lesser parts suppllier.  You treat me like a client you want to keep.

Bill A.
Falls Church, VA
October '08

I APPRECIATE THE SERVICE

I know a lot of times you never hear back from the folks you try hardest to please - your customers. I wanted to say thanks for shipping the missing parts quickly. I appreciate the service I have received.

Thanks again....

John B.
Middletown Springs, VT
August '08

GREAT SERVICE, GREAT BOOK

JD -- Thanks for the great service on my parts orders. I read the book about the Whale Ship Essex in two days, could not put it down. Thanks for the tip and the great service!!

Tom H.
Donner Lake
Truckee, CA
July '08

EXTREMELY PLEASED

Just wanted to let ya'll know that I am extremely pleased with the new prop I got from you a couple of weeks ago. I am also very pleased with the sage advice I received from your salesman. Hopefully I won't need any more parts anytime soon, but when I do, rest assured that you will be the first place I call.

Nathan C.
Clemson, SC
July '08

STELLAR SERVICE

Thanks for the Steller Service! Got the starter on Saturday. Worked perfectly.

Thanks!

Brad W.
Marshfield Hills, MA
June '08

LOVE THE WEB SITE

Thank you for all your help. Love the Web site!!! Very easy to order needed parts. I will continue to use and recommend this site to others.

Sincerely,

Sonya M.
New Smyrna Beach, FL
June '08

NOBODY IS AS DILIGENT

Fred: Enclosed find the alternator cores. Once again, thank you for your continued support. The truth is that nobody is as diligent as you are in these actions.

Thanks again,
Gury O.
Ponce, Puerto Rico
March '08

YOU ARE A GENTLEMAN

Dear J.D.
Thank you for your help again.  I must say you are a gentleman. Here in Australia we are getting screwed with everything. Be assured I have already, and I will do in the future, recommend your company, to all my aquaintances and assosiates in the Yachtclub.

Best regards
Beno P.
Aqualine Australia
Jan. '08

WELL DONE

Based in La Rochelle, France, we are currently going around the world on our catamaran. Just a note to thank you for great service and a friendly and helpful staff.

Patrice A.
La Rochelle, France
Dec. '07

THANK YOU TO YOU AND YOUR STAFF

J.D. I just wanted to thank you and your team for the excellent service I received yesterday! I had an electrical engineer on my boat late in the afternoon identifying some issues and at 4:45 I was on the phone with one of your staff. With just a few minutes to go before the Volvo facility closed in Georgia, he was able to get the shipment overnighted to me last night so I could have them installed this morning. Everything is working well now and I can make an important trip that was planned this weekend. I just wanted to take a minute to acknowledge the excellent service and say Thank You to you and your staff.

Mike J.
Clearwater, Florida
October '07

VERY HAPPY I FOUND YOU

Bob: Thanks a lot for yor help, yesterday I bought with you some things, 2 sender and 2 impellers Volvo Penta. I am very happy I found you and your excellent service. Colombia has a lot of owners of engines Volvo Penta, I am sending to my friends your page.
Best regards
Carolina P.
Columbia
October '07

THIS IS BOATING

Thanks JD. Its been a pleasure doing business with your company. I have recommended you to many of my boating friends and will continue to purchase parts in the future. Hopefully, I won't need many, but this is boating.

Scott C.
West Long Branch, New Jersey
October '07

EXCELLENT CUSTOMER SERVICE

Thank you for your immediate reply, and for express shipping the replacement impeller and oil.  Please advise how you want me to return the original 3593660 impeller.  I appreciate your excellent customer service.  Thanks again.

Regards, 

William T.
Rochester, New York
September, '07

A GREAT HELP

Thank YOU!!!!!  You have been a GREAT HELP!!!  I have all the parts I"ve ordered quickly, and, they are the RIGHT PARTS!!!  Thank You!!! We are almost done(I hope)---The Raw water pump kit worked great. Thank You Again!!  I will recommend you to everyone who asks from now on!!!

Rick M.
Nashport, Ohio
September '07

JD IS THE MAN

The only place to use for boat parts if you can’t find them locally is www.marinepartsexpress.com 877.621.2628
Ask for JD, he is the man!!

Caryn M.
Melville, New York
August '07

WHATEVER PART I NEED, YOU GUYS ARE THERE TO HELP

I wanted to say how great I think you and your team are. As I continue to work on the boat, it is nice to know that whatever part I need, you guys are there to help. Your service and support are great. If you ever need a customer testimonial let me know.

Jay M.
Sandy, Utah
August '07

A CUSTOMER FOR LIFE

Your parts are Top-Notch Volvo originals and your service and expertise are beyond compare.

A customer for life,

Joel S.
Hampton, Virginia
July '07

PERFEKT! 

I have got the propeller and it is tested and work perfekt. Thanks for a good service.

Henrik L.
Svendborg, Denmark
June '07

MY WEEKEND WAS SAVED

I just wanted to say thank you. I contacted over 15 retailers (both near and far) last week looking for a replacement belt for our Baja 275 (496 MAG engine). No one could help me as the part was on factory backorder from Mercury. Everyone was telling me the supply had been depleted and they wouldn't start shipping from Mercury until March 12th. I called you and even though some of the computer systems were down you still found me a belt and had it to my home in Bonita Springs Friday afternoon. My weekend was saved as Saturday was gorgeous and we are a boating family. I got that belt on in the morning and we spent the day out and about. All of this was great and even better was your price. I paid the same price that it would have cost me to drive to a local retailer (if they had the part) and that included expedited shipping to FL (I ordered on a Wednesday and it was here Friday before noon). I just wanted to say thanks. You run a great business and I will be sure to use you again in the near future and recommend you to friends both in the local boating community and online! Thank you,

Jim W.
Bonita Beach, FL
March '07

FIRST CLASS SERVICE

Many thanks for your speedy response, in airport and travelling now, so will order in couple days, first class service.

Syd P.
England
February '07

¡ESPAÑOL!

De mi consideración:

Me dirijo a Uds. a fin de agradecerles el grafico que me enviaron sobre la estación de mando del motor "Volvo" tamd 74 PA-EDC, ya que me fue de mucha utilidad y pude dejarlo funcionando correctamente.

Saludo a Uds. muy Atte.
FERNANDO A.
Buenos Aires, Argentina
Febrero '07

EXCELLENT SERVICE

Just wanted to thank you for the excellent service on my last order. I had you ship it to an address of a friend in Tucson & then couriered into Mexico by another friend. It arrived here in three days & everything was right. Sometimes things work out like that, even here in Mexico, but not without the help of good people like you. Thank you again.

Don C.
Wyoming
November '06

RARE IN THIS DAY AND AGE

Many thanks for all your help with the marine parts that I purchased from you. They all fit perfectically - I was sceptical of purchasing these parts on line, but your professionalism and expertise proved that you and your company are a pleasure to deal with. It was a pleasure to put the parts in with all the parts fitting exactly the way they should - It is rare in this day and age to have things work so well and your help made this possible. Thanks again

Robert J.
Ohio
October '06

YOU REALLY HAVE YOUR ACT TOGETHER

Thank YOU..   You got a new steady customer..  I bought an EX NYPD police boat at auction.   1989 Steiger Craft with a Volvo Penta DuoProp AQ271C.   I have yanked the engine, rebuilt it, removed the whole outdrive, replaced the steering helmet etc, and am just getting it in the water..   Dealing with you has been much better than working face to face with the three previous parts suppliers I have found here in Delaware and MD area.. You really have your act together.. Thanks for the knowledgable, accurate, quick, efficient, and friendly service..

Mike M.
Delaware
October '06

EXTREMELY IMPRESSED

I am extremely impressed and appreciative of the effort you made to send me the correct part prior to the start of my cruise. I will certainly recommend your company to my boating friends.

Bob S.
South Carolina
August '06

YOU'VE GOT MY FUTURE BUSINESS

Hi Matt. Thanks a million for all your help!  I'll call the order in today.  The Zincs in the outdrive were all recently replaced so I don't need them right now.  Really appreciate your help and you've got my future business.

Kevin L.
California
August '06

FAST, PROFESSIONAL

My order arrived this morning. Thanks so much for the fast, professional service.

Ken T.
New York
August '06

HOW TO BE SO GOOD...

Thank you so much. I was hoping to have the new parts in hand before the weekend.  Please extend my thanks to JD, as well.  I am very impressed with your company’s Customer Service.  Perhaps, there is a market for you to teach others how to be so good.

Don B.
Indiana
August '06

HOW IT IS SUPPOSED TO BE

I just wanted you to know how pleased I found ordering parts from Marine Parts Express. I was able to find the parts for my Borg Warner Velvet Drive transmission, order them on-line and install them without any problems. That is how it is supposed to be. Great job by your company and people.

Jeff A.
June '06

AUSTRALIA LOVES MARINE PARTS EXPRESS

GOOD news your shipment (SW Pump, gaskets etc) arrived at the house this morning.  Great service & delivery - six days from order placement to parts arrival!!  .... Maine must be coming into the worst part of winter about now - here on the Sunshine Coast (100 Km north of Brisbane) we are coming out of the southern summer and enduring temps around 90F - perhaps shouldn't have mentioned that tho!! Again many thanks for the excellent service!

Ivan S.
January '06

A BIG WOW

WOW, first a big thanks for the speed of the order and well you said expect the order to arrive in 7-8 days. It came in 5 days. As I had said when I placed the order ,I had ordered these same parts on the 27th of Dec.'05 from another company's web site in Ohio and after 14 calls in 28 days asking for the parts I had paid for and never received I finally cancelled with my credit card company and found your site. THANKS, THANKS and I will return !!!

Kevin J.
Florida
January '06

LIKE A KITTEN...

THANK YOU FOR THE PARTS FOR MY BOAT. CRANKED UP AND PURRRED JUST FINE!
Del H.
Texas
August '05

AMAZING CUSTOMER SERVICE

Thank you so much for the amazing customer service, availability on my parts and promptness on your delivery.
Sincerely,

Felipe S.
California
August '05

MANAGERIAL MATERIAL

IMPORTANT MESSAGE TO FRED AND HIS MANAGER!!!!
Hi Fred,
Thank you for all your help it was very professional and friendly.
Thank you again,
Richard Y.
Chicago, IL
July '05

ON THE WATER AS SCHEDULED

Henry,
Thanks again for your extra work in getting those parts to me on time. They arrived Friday @ 1 pm and were installed late that night. We were on the water as scheduled, but only because of your extra efforts on my belalf.
Thanks again,
Kevin J.
Clearwater, FL
June '05

LOCAL DEALER DROPPED THE BALL

Just a short "thank you" for a job well done. Our local dealer dropped the ball on the prop and lower unit seals (he cost us a week's time) and you had them in our hands the day after we called, with plenty of time to get them all installed before dark! Thanks a lot for your prompt service and courteous treatment.

John W.
Sumner, MS
June '05

AWESOME!

You folks are awesome!  I really enjoy doing business with you.

Chris R.
North Carolina
May '05

And one very special letter came to Bob after much hard work on his part:

Dear Bob:

It´s that time when we must put finger to keyboard and tell the truth it is usually rare however these days to say a big thank you . This is the second time we have used your company and you. We can not speak more highly, infact I think nearly everyone we have met has been given your web site hopefully it will give you some extra. The fact we were in big trouble our visa running out and the paper work here in Brazil being a nightmare also being in the middle of nowhere unable to phone or pay any taxes , You managed to overcome all of that and today our piece arrived with time to spare. We are so grateful and would just like to say a big thank you to you and the company for all your help.

Yours truly

Adrian P.
August, '05